Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Flat rate shipping: We offer 2-3 Day USPS First Class $4.95 flat rate shipping within the USA. Your entire order combined ships at a flat rate.
Local delivery and In-store pickup
We do not offer local delivery or in-store pickups. All items are shipped via USPS and UPS. We are exclusively online
International Shipping
International shipping rates vary.
Typically you can expect to receive international orders from 8 to 20 days however, transit times can greatly depending on the destination. Some transit times could take longer.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. TatinaFlash is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
For customers in the USA, If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at admin@tatinaflash.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
We ship to P.O. boxes.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery. See our Refunds and Returns Policy page: Return & Refunds
In the event that your order arrives damaged in any way, please email us as soon as possible at admin@tatinaflash.com with your order number and a photo of the item’s condition if possible. We will work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at admin@tatinaflash.com.
